Terms of Service

Latest Update: 02/03/2025

Welcome to Corazeo. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. GENERAL TERMS

These Terms of Service govern your use of the Corazeo website and the purchase of our products. Corazeo reserves the right to modify or update these terms at any time without prior notice. It is your responsibility to review this page periodically. Your continued use of our services constitutes acceptance of any modifications.

2. ELIGIBILITY

By using our website, you confirm that you are at least 18 years old or have obtained parental consent to use our services. You agree to provide accurate and complete information when creating an account or placing an order.

3. ORDERING AND PAYMENT

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion. Payment must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards and digital payment options. Prices are subject to change without prior notice.

4. SHIPPING POLICY

Corazeo strives to process and ship all orders within the specified timeframes stated at checkout. Delivery times may vary based on location and unforeseen circumstances beyond our control. Customers will receive tracking information once the order is dispatched. We are not responsible for delays caused by shipping carriers or customs processing. If an order is lost or damaged during transit, please contact our customer service team immediately.

5. RETURN & REFUND POLICY

We stand behind the quality of our products and offer a hassle-free return and refund policy. If you are not completely satisfied with your purchase, you may return the item within 14 days of delivery for a full refund or exchange. The product must be unused, in its original packaging, and accompanied by proof of purchase. To initiate a return, please contact our support team at support@corazeo.com. Refunds will be processed within 7-10 business days after receiving the returned item. Shipping fees are non-refundable unless the return is due to an error on our part.

6. PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information. Corazeo collects and processes customer data in accordance with applicable data protection laws. Information such as your name, contact details, and payment information is collected solely for order processing, customer service, and marketing purposes (where consent has been provided). We do not sell or share your information with third parties, except as required by law or for order fulfillment purposes. By using our services, you consent to our data collection practices. For more details, please review our full Privacy Policy on our website.

7. INTELLECTUAL PROPERTY

All content on the Corazeo website, including text, graphics, logos, and images, is the property of Corazeo and is protected by copyright and trademark laws. Unauthorized use of any materials without prior written consent is strictly prohibited.

8. LIMITATION OF LIABILITY

Corazeo shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. We make no warranties regarding the accuracy, reliability, or completeness of any information provided on our website. Your use of our products is at your own risk.

9. GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of Wales and England, and you agree that the courts of England and Wales shall have exclusive jurisdiction regarding any dispute

10. CONTACT INFORMATION

For any inquiries regarding these Terms of Service, our policies, or assistance with orders, please contact us at support@corazeo.com.

By using Corazeo’s services, you acknowledge that you have read, understood, and agreed to these Terms of Service.